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Are there any areas that get to warm or to cold?
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Does anyone in your family suffer from asthma or airborne allergens?
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Are you concerned with how to maintain your system?
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Do you feel that your air is stale or sometimes do you feel like you need to open a window?
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Is or was the existing system noisy?
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Are you concerned about noise issues? Indoor? Outdoor?
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What repairs have been done on the system?
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Exceptional reliability / warranty?
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Do you feel safe with your system?
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Are you concerned about future energy costs?
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What is most important to you when choosing a company to do business with?